Return Policy

Refund & Return Policy

At Mei & Mellow, customer satisfaction is our priority. We want you to shop with confidence and peace of mind.

7-Day Easy Return Policy

We offer a 7-day easy return policy from the date of delivery.

To be eligible for a return:

  • The saree must be unused and unworn
  • Original tags and packaging must be intact
  • The product should not have perfume stains, damage, or alterations such as fall/pico work.
  • Sarees once worn or draped will not qualify for return.

Once the returned product is received and verified by our team, refunds will be processed within 24 hours.

 Processing

Once the returned product is received and verified by our team, your refund will be processed within 24 hours.

Refunds will be credited to the original payment method or preferred refund mode shared by the customer.

Return Eligibility

To be eligible for a return:

  • The product must be unused and in its original condition.

  • Original packaging, tags, and accessories (if any) must be intact.

Non-Returnable Items

Products damaged due to misuse, improper handling, or used/worn products may not qualify for returns.

Return Process

To initiate a return, please contact us with:

  • Order ID

  • Name

  • Reason for return (optional)

📞 WhatsApp/Phone: +91 9432575859
📧 Email: sales.meiandmellow@gmail.com

Our support team will guide you through the return process.

Important Notes

  • Reverse pickup availability depends on your delivery location.

  • In some cases, customers may be requested to self-ship the product to our return address.

  • Mei & Mellow reserves the right to decline returns that fail quality checks.

Thank you for shopping with Mei & Mellow.