Shipping policy

At Mei & Mellow, we are committed to delivering your orders safely and on time with care and attention.

Order Processing

All orders are processed within 1–3 business days after confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping Timeline

Standard delivery within India usually takes 4–8 business days, depending on your location.
Delivery timelines may vary during festivals, sales, or unforeseen courier delays.

Shipping Charges

We offer free shipping across India on eligible orders.
Any applicable shipping charges will be displayed at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking ID via email or WhatsApp/SMS.
You can track your shipment through the courier partner’s tracking portal.

Packaging

Every saree is carefully packed to ensure it reaches you in perfect condition.

Delayed or Lost Shipments

While we work with trusted courier partners, delays may occasionally happen due to weather conditions, operational issues, or remote delivery locations. In such cases, our support team will assist you promptly.

Incorrect Address or Failed Delivery

Please ensure your shipping details are accurate while placing the order. Mei & Mellow will not be responsible for delays caused due to incorrect or incomplete address information.